Frequently Asked Questions

  • How long has True Shine been in business?

    True Shine Exteriors was founded in 2022. We're a locally owned and operated company serving Northwest Arkansas with dependable exterior cleaning services.
  • Do you serve areas outside Bentonville?

    Yes, we serve Bentonville, Fayetteville, Rogers, Springdale, Centerton, and Siloam Springs. Our team covers all of Northwest Arkansas for residential and commercial properties.
  • What's soft washing for roofs?

    Soft washing uses gentle, low-pressure cleaning to remove black streaks, moss, and algae from roofs. It's safe for asphalt shingles and metal roofs without causing damage.
  • Can you clean sealed concrete driveways?

    Yes, our driveway washing is safe for all types of concrete and sealed surfaces. We use specialized techniques to remove oil stains and tire marks effectively.
  • Do you offer free estimates?

    Yes, we provide free quotes and estimates. Call (479) 544-5996 to schedule yours with transparent pricing and no hidden fees.
  • How do you protect wood decks?

    We use a soft approach to prevent damage to delicate wood fibers while removing grime and mold. This prepares surfaces for staining or sealing.
  • Can you clean pavers and stone?

    Yes, we use controlled water pressure specifically designed to protect pavers, brick, and stone surfaces. Perfect for patios and walkways throughout Northwest Arkansas.
  • Do you clean commercial properties?

    Yes, we provide professional-grade cleaning for storefronts, parking lots, office buildings, and industrial pads. We serve commercial districts throughout Bentonville, Rogers, and Springdale.
  • Are you fully insured?

    Yes, we're fully insured and locally managed for accountability. Our commercial soft washing services are backed by comprehensive coverage.
  • What's your turnaround time?

    We're known for fast response times and quick scheduling. Commercial jobs are completed with fast turnaround to minimize business downtime.
  • Do you clean gutters safely?

    Yes, we use ladder-safe techniques combined with soft washing for detailed gutter, fascia, and eave cleaning. Perfect for tree-heavy neighborhoods around Rogers and Centerton.